This policy explains what data is collected on this website, operated by Tuna Ağız ve Diş Sağlığı Polikliniği, and how it is used. For more detail on how your personal data is processed, please see our Personal Data Protection Notice.
What data we collect
Information you provide: the name, phone number, email address and message content you share through our appointment and contact forms.
Information generated automatically: your IP address, browser type and the time of your request, recorded in our server logs. These are kept for a limited period to help secure our site and identify errors.
Information collected with your consent: page-view statistics gathered through analytics cookies, which do not directly identify you.
What we do not collect
We do not accept payments through this website, and we do not collect card or bank account details. Our forms do not request health information. Profiling for advertising purposes and personalised ad tracking are disabled by default.
What happens to information you submit through a form
Requests you send through our forms are stored in the clinic's appointment and message management system, which only authorised clinic staff can view. To make sure your request reaches us, we may use the infrastructure of a third-party provider that delivers form submissions on the clinic's behalf.
Appointment and message records are kept so we can handle your request and, if needed, review it later; they are never added to marketing lists.
Our use of cookies
Our website uses three categories of cookies: strictly necessary, analytics and marketing. Nothing other than the strictly necessary cookies runs without your explicit consent. See our Cookie Policy for further detail.
Content from third parties
Our pages may include an embedded map (Google Maps) and, where the clinic has added one, a video player (YouTube or Vimeo). This content is governed by the relevant provider's own privacy policy. No data is sent to these providers for marketing purposes unless you consent.
How we protect your data
Our website is served over HTTPS; access to the admin panel is protected by authentication, and administrator sessions use secure cookies. Uploaded files are checked by type. That said, no transmission over the internet is completely secure, so we recommend sharing sensitive health information verbally at your appointment rather than through a form.
Data belonging to minors
Appointment requests made on behalf of anyone under 18 should be submitted by a parent or legal guardian.
Changes to this policy
We may update this policy from time to time. The version currently in force is always published on this page; the date at the foot of the page shows when it was last updated.
Contact us
For privacy-related questions, you can reach us at info@dttunaclinic.com or at Noter Sok. No:18/3, Caddebostan, Kadıköy / İstanbul.
Last updated: August 2026